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Could two-way communication be your best marketing strategy?

Friday, October 26, 2018

If I asked you how often you speak with your best clients, I’m sure your response would be something like:  Read more

How to create long term customer value?

Wednesday, October 17, 2018

Only your customers can evaluate how well you look after them and that’s likely to differ from customer to customer and with each interaction with your business. As a result, there will never be a checklist to ensure you take care of your customers each and every time. However, there are 3 poor service habits every business needs to stamp out.  Read more

For every business decision, there’s only one question – Why?

Monday, October 08, 2018

Whether you’ve been in business for years, months or weeks, taking the leap to start your own business takes enormous courage, bucket-loads of self-belief and tonnes of passion. It should also be fun – even on the days when running your own business is sheer hard work. That’s why it’s so important to know your business “why”. It will keep you focused and on-track throughout your business journey but it’s something many business owners struggle to identify. Read more


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